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The City of Scotts Valley is not a full service city in that the City provides neither fire service nor water service. A separate water district with its own elected board of directors, with complete wells, maintenance crews, etc., provides water to City residents as well as to many people outside the limits of the City of Scotts Valley. The Scotts Valley Water District can be reached at 831-438-2363. Water service to portions of the Whispering Pines area and Mount Hermon Road is provided by the San Lorenzo Valley Water District and they can be reached at 831-338-2152.